Providing Auto Repair Services for Over 25 Years
If you're looking for a local auto repair shop that you can trust, consider The Auto Analyst. Since 2005, The Auto Analyst has been providing our friends and neighbors in Placerville with dependable, trustworthy auto repair services. Whether your vehicle needs a minor tune-up to a major overhaul, our trained service technicians are skilled at quickly diagnosing and pinpointing solutions to problems, saving you valuable time and money.
A Commitment to Complete Customer Satisfaction
At The Auto Analyst, our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repair services coupled with top-notch customer service. With countless 5-star reviews and customer testimonials, we are proud of our reputation as one of the Placerville area's most trustworthy auto repair shops. We are proud to offer a 24 month / 24,000 mile warranty on our services and labor.
Auto Repair Service Is Our Business ~ Customer Service Is Our Specialty
Our business philosophy is simple - we take care of our clients, and our clients take care of our business. This may sound a bit old fashioned, but in our situation it is what has driven us over the years and is built into our core. With this approach we earn your trust, and with your continued trust - we have the privilege of continuing to service your vehicles.
All members of our team support this simple approach to customer service, allowing us to attract and retain the most talented in the inindustry. This means that we have the skills to diagnose and repair your car correctly the first time. We are convinced of this, so we offer an industry leading warranty that is twice the standard.
Continuing our focus of customer service, we recognize that our clients' time is valuable. So we provide a courtesy shuttle within 5 miles of the shop to allow our clients the freedom of scheduling their vehicles' service.
The Auto Analyst want you, our client, to be an important partner in the decision making and repair process. The majority of our business comes from repair clients and referrals, because of the honesty and integrity with which we approach every situation.
Our repair philosophy can be broken down into three simple areas:
FIX THE IMMEDIATE PROBLEM - We will provide you with an estimate to fix the problem you brought your automobile into our facility for. We will not perform any repairs until we get your approval.
OTHER NEEDED REPAIRS - Your safety and your family's safety are our first priority. During the process of diagnosing, repairing, and safety checking your auto, we may come across items that need immediate attention. If we do find a safety issue with your vehicle, we will provide you with our recommendations and an estimate, without sales pressure. The decision is yours to repair your vehicle, get a second opinion or another estimate, or to do nothing.
PREVENTATIVE MAINTENANCE - We believe that the proper way to maintain an auto's safety, appearance and value is through regularly scheduled preventative maintenance that follow your car manufacturer's recommendations. We can supply you with this information without an estimate and sales pressures. The choice is yours.